Deficiency in service: Airport operators may soon face cut in user...

Deficiency in service: Airport operators may soon face cut in user fee paid by flyers

Posted

Indian airports may soon face penalties for poor service. AERA proposes cutting user development fees if airports fail to meet standards for baggage retrieval, check-in times, and cleanliness. The new rules aim to improve passenger experience and hold operators accountable. Uniform standards will be set for major airports, with audits conducted by a third party.

Read Full Article

Please log in to like, share and comment!